Service Desk

Parents Evening System 1

• How to access Parents Evening system

Microsoft Teams 4

• Watching the welcome video (On a computer)
• Watching the welcome video (On a mobile/tablet)
• Joining meeting with tutors (On a computer)
• Joining meeting with tutors (From a mobile phone or tablet)

Changing/Forgotten your Password 4

• How to change your Password in School
• How to change password at Home
• How to reset password in school
• How to reset lost password outside of School

Security 4

• Add Additional 2 Factor Authentication Methods
• Registering for 2FA & Self-Service Password reset
• What is 2 Factor Authentication (2fa)?
• Enabling Microsoft Authenticator

Accessing Email 2

• Accessing E-Mail on iPhone/iPad
• Accessing E-Mail on Android

Remote Access 2

• What is Remote Access?
• How to access remote access

Free Software for Home Use 2

• How to download Office at home
• Download Adobe Creative Cloud (Until 31st May 2020)

How to view staff guides 1

• Please login to view all staff guides

Teams 4

• Joining PPSS Teams as a guest (From other schools)
• How to schedule a Teams Meeting (Via the Team)
• Viewing PPSS Teams & Joining Meetings (Guest Accounts)
• Joining PPSS Meetings (With normal school accounts)